Privacy Policy

Introduction

Welcome to CaliforniaRealEstateExams ("we," "us," or "our"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our California Real Estate exam preparation services.

By accessing or using our platform at californiarealestateexams.com, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

Information We Collect

Personal Information You Provide

When you register for an account, make a purchase, or contact us, we may collect:

• Full name
• Email address
• Account credentials (password, stored in encrypted form)
• Payment information (processed securely through Stripe — we do not store your credit card details on our servers)
• Any information you voluntarily provide through our contact form

Information Collected Automatically

When you access our platform, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and navigation patterns
• Exam practice data including scores, answer history, and study progress
• Referral source (how you arrived at our site)

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our platform.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To create and manage your account, provide access to practice exams, track your study progress, and deliver personalized analytics and study recommendations.
• Payment Processing: To process your one-time payments securely through our payment processor, Stripe.
• Communication: To send you account-related notifications, respond to your inquiries, and provide customer support.
• Improvement: To analyze usage patterns, improve our question bank, enhance platform performance, and develop new features.
• Security: To detect, prevent, and address fraud, unauthorized access, and other security issues.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We share necessary data with trusted third-party service providers who assist us in operating our platform, including Stripe for payment processing and hosting/infrastructure providers.
• Analytics Partners: We may share anonymized, aggregated data with analytics providers (such as Google Analytics) to help us understand site usage and improve our services.
• Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or to protect the rights, property, or safety of CaliforniaRealEstateExams, our users, or others.
• Business Transfers: If CaliforniaRealEstateExams is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Secure password hashing (your password is never stored in plain text)
• Payment data handled exclusively by PCI-compliant Stripe — we never store credit card numbers
• Regular security reviews and monitoring

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account, please contact us at support@californiarealestateexams.com.

Your Privacy Rights

California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You can request information about what personal data we have collected about you and how it has been used and shared.
• Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
• Right to Correct: You can request that we correct inaccurate personal information.
• Right to Opt-Out: You have the right to opt out of the "sale" or "sharing" of your personal information for targeted advertising. We do not sell your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

All Users

Regardless of your location, you may update your account information at any time through your dashboard, unsubscribe from marketing communications using the link in any email we send, or contact us to request access to or deletion of your data.

Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 13 in accordance with the Children's Online Privacy Protection Act (COPPA). If we discover that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe a child has provided us with personal information, please contact us immediately.

Third-Party Links

Our platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the platform after any changes constitutes your acceptance of the updated policy.